---
title: No Audio Transfer
description: Monster Connect Knowledge Base
---

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April 21, 2025

# No Audio Transfer

## I don’t hear the prospect when a call is transferred to me.

The next will happen when a call is transferred: 

You will hear a beep that lets you know someone is live on the other end.

You don’t want to wait for the prospect to talk. You’ll want to start talking right away and assume it’s the contact.\*If you start talking and the prospect cannot hear you or you cannot hear the prospect respond, disconnect your voice (either computer audio or phone) and reconnect.

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